Privacy policy


At inFocus Consultancy Ltd (inFocus), we are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be administered by us. Please read the following carefully to understand our practices regarding your personal data and how we will deal with it.

We acknowledge and agree that any personal data of yours that we manage will be handled in accordance with all applicable data protection laws in force from time to time. Currently, the Data Protection Act 2018 (DPA 2018) applies after it was written into UK law via the Data Protection Bill on 23 May 2018. DPA 2018 includes GDPR, which became UK law on 25 May 2018.

Our Principles

inFocus will:

1. Process personal data fairly and lawfully;

2. Process personal data only where this is necessary for legal and regulatory purposes, or for legitimate organisational purposes;

3. Ensure that personal data is only used for the purposes for which it was originally obtained, or for other compatible purposes;

4. Ensure that personal data is adequate, relevant, and not excessive in relation to the purpose or purposes for which it is processed;

5. Ensure that personal data is accurate and, where necessary, kept up to date;

6. Ensure that personal data is only retained for as long as necessary to meet the organisation’s needs;

7. Provide clear information about how personal data will be used and by whom;

8. Ensure that personal data is processed in accordance with the rights of data subjects, including: a. Access to personal data; b. Right to withdraw consent; c. Right to restrict processing; d. Right to object to adverse automated decisions; e. Right to compensation for breaches of legal obligations; f. Right to data portability;

9. Implement appropriate organisational and technical measures against unauthorised or unlawful processing of personal data, and against accidental loss or destruction of personal data.


For the purpose of registering for our services through our website for either an eLearning course, webinar or to join our impact community, we may receive and manage the following data about you:

  •    Your name
  •    Your country of residence
  •    Your email address
  •    Organisation name
  •    Your job title
  •    Other information about your job role and organisation


We use the data we collect exclusively to provide the services for which we provide to every customer who is part of our learning community.

This includes:
  •    To provide you with a personalised eLearning experience
  •    To provide advice and guidance on the IMM training courses
  •    To notify you about changes to our service
  •    To contact you to provide you with information regarding upcoming or previous training opportunities
We do not:
  •    Send you marketing emails if you have opted out to receive such communications from us
  •    Sell your data to any third party


We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration and to report aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.


We collect and manage information about you only where we have legal bases for doing so under appropriate EU laws. The legal basis depends on the services you use and how you use them. This means we collect and use your data only where:

  •    We need it to provide you the services, including to operate the services, provide customer support and personalised features.
  •    You give us consent to do so for a specific purpose
  •    We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.


The data that we collect from you is only stored on data centres located inside the European Economic Area (“EEA”). The data is stored within our online system and is not shared with any third parties.


We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  1. 1. If inFocus or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  2. 2. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our licence and other agreements; or to protect the rights, property, or safety of inFocus, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

In the event of any of the above, inFocus will make all reasonable effort to notify all individuals concerned.


Under data protection regulation, data subjects have a number of specific rights over the personal data which relates to them when held by or on behalf of Impact inFocus and its subsidiaries. This includes data held by both data processors and data controllers.

The Subject Access Request (SAR) process allows data subjects to exercise the rights listed under point 8 of our principles in a timely and informed manner. To submit such a request, please contact

Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use, though, in some cases, this may mean no longer using the services.


Any changes we may make to our privacy policy in the future will be posted on this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the conditions contained in this privacy policy may also be superseded by provisions or notices published elsewhere on our site.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to